Privacy Policy
Harmony Patong Hotel website is owned by Thai Tours Plus Co.,Ltd., which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by Harmony Patong Hotel, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Harmony Patong Hotel website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
We may collect, use, store and transfer different kinds of personal data about you which we have arranged according to the different purposes as follows:
Contact information (email address, mailing address, country and phone number);
Payment information (card number, billing address and bank account information);
Demographic data (gender, age and preferred language);
Information related to your reservation, stay or visit to a property (including the property where you have stayed or outlet you have visited, date of arrival and departure, and goods and services purchased, interests and preferences);
Information necessary to fulfil your special requests and/or specific accommodations;
Customer Preferences
Employment information (such as company name, job title and work contact information) to respond to requests for proposals or honor contractual arrangements;
Copies of your correspondence if you contact us;
Feedback and survey responses;
Information collected through the use of closed-circuit television systems, keycards and other security systems;
Information related to your use and interaction with our Website and network; and
Information as requested by government authorities to fulfill our legal obligations.
We do not collect the following special categories of personal data about you: race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, genetic, biometric data, and criminal convictions and offenses.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via harmonypatong@gmail.com.
Your rights:
You can exercise the following data rights under data protection laws by contacting us through the contact information below.:
Request access to your personal data
Request correction of your personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request portability of your personal data
Right to withdraw consent
Additionally, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable administration fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances, and we will indicate the reason for refusal.
Direct marketing:
With your consent, we may send you direct marketing communications regarding our Brands and Services. If you have opted in to receive marketing communications, we may contact you by electronic messages (email, SMS, or website), by mail or other means that you share with us. You have the right to withdraw consent at any time by contacting us using the details provided in the Contact Us section or clicking the unsubscribe link in our marketing messages.
Please note that if you choose to opt out of marketing emails, we will continue to send you transactional messages, such as information about your reservations or stays, including confirmation and pre-arrival emails, or account security updates.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to harmonypatong@gmail.com.